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Why is a module missing, and how is it enabled?

A practical, plain-language guide to the shortest route, the right screen, and what to know before continuing.

From guide to action

Review website modules

This opens the relevant work screen. You may be asked to sign in; no change is saved automatically.

Optional modules appear only when they are relevant

Bookings, locations, the website assistant, marketing, and other optional capabilities remain hidden until they are enabled for the active website. This keeps the dashboard focused and prevents people from configuring features their website does not use.

If a module is missing

  1. 1Confirm that the correct website is active
  2. 2Ask an owner or authorized manager to review its enabled modules
  3. 3Enable it from Settings → Modules (/admin/sites/{slug}/entitlements), or ask a connected AI assistant to enable it
  4. 4Refresh the dashboard and complete the module’s initial configuration

Existing data is preserved when a module is disabled. Disabling it removes access from navigation, APIs, and MCP tools until it is enabled again.

Tip: Enabling a module and granting a person access are separate decisions. Both must allow the feature.

You can simply ask Up

Up answers using this guide, suggests the next step, and leads to the relevant screen.