Terms of Use

8.1 Payment Terms

• Free trial: a new account receives 30 days without charge or a payment card, with access to the System’s tools. The first website build during this period does not consume AI credits.
• After the trial: without an active subscription, dashboard and management-tool access is paused and custom-domain use ends. The website remains live on a System address unless the account or website is otherwise closed under these Terms.
• Pro plan: the monthly price displayed in the plan and payment screen before checkout is the binding price for that purchase, including VAT where required unless stated otherwise. It is charged in advance and automatically according to the schedule shown at checkout. The current recurring mandate is limited to 36 monthly charges and will not be extended without new approval. Renewal can be stopped at any time.
• Included credits: the plan includes 50 AI credits per month, presented as a ₪50 usage package. Credits have no cash value, cannot be redeemed for cash, and the monthly allocation does not roll over.
• Additional top-up: 50 additional credits may be purchased for ₪49 as a one-time purchase without automatic renewal. Separately purchased credits do not expire while the account and Service continue to exist.
• Teammates: a company account owner may add teammates for ₪49 per additional teammate per month. Each seat’s recurring mandate is also limited to 36 monthly charges and will not be extended without new approval. Each seat includes System access and a private allocation of 50 AI credits per month, presented as worth ₪50. Each teammate’s credits, usage and balance are personal and are not shared across the company.
• Team credit purchase authority: the account owner is the payer and controls credit purchases for teammates. The owner may disable member purchases, require manual approval, or permit each member to initiate between one and five packs per month. Even in the open mode, no charge occurs without an explicit hosted checkout.
• Payment details are processed by an external payment provider and are not stored in the System. The Company may change prices on 30 days’ prior notice; changes do not apply retroactively to a paid period.

8.2 Cancellations and Refunds

• Renewal may be stopped at any time from the plan and payment screen, without a phone call. The request is immediately timestamped. When the payment provider requires manual completion, an administrator is alerted and the User receives another confirmation after the recurring payment is stopped in Grow.
• An account deletion request does not by itself stop renewal of a plan or teammate seat. Renewal must be stopped on the plan and payment screen, and the User should verify that confirmation of the stopped recurring payment was received.
• The plan, custom domain and management tools remain active through the paid period. Afterwards, the website returns to its System address and dashboard access is paused.
• Removing a paid teammate stops the next renewal. The teammate retains access through the paid monthly period and is then removed automatically. No prorated refund is provided for the remaining portion of a month unless mandatory law requires otherwise.
• Purchase confirmations, service notices and payment-provider receipts are sent automatically to the account owner’s billing address. The teammate receives an access and credit notice but does not become the payer.
• Any mandatory cancellation or refund rights under the Israeli Consumer Protection Law or other applicable law remain fully preserved. Requests are reviewed according to law, timing, transaction type and use already made of the Service or credits.
• Used credits and a subscription period already supplied are non-refundable unless applicable law requires otherwise. Termination for breach does not limit mandatory statutory rights.

The service offers tools for creating documents, sending them for electronic signature, and creating publications. This section clarifies what those tools are — and, more importantly, what they are not.

15.1 A tool only — not a party to your documents

The service provides technical infrastructure for creating, designing, sending, and collecting signatures. The user is the author of the documents they create and the party to the engagement with their own customers. The company is not a party to any document created or signed through the service, does not represent any party, and has no involvement in the content or performance of the engagement.

15.2 No legal advice

Content generated in the service, including AI-generated content, is a draft only and does not constitute legal, accounting, tax, or any other professional advice. The service is not a law firm and is not a substitute for one. It is the user's responsibility to review every document, verify that its details are correct and that it suits their needs and applicable law, and to consult a qualified professional before relying on it.

AI may produce content that is inaccurate, incomplete, or unsuitable. Content generated in the service must not be relied upon without human review. Any use of such content is at the user's sole risk.

15.3 Electronic signatures — no warranty of legal validity

The company makes no warranty and no representation that an electronic signature collected through the service will be valid, admissible, binding, or enforceable in any proceeding, jurisdiction, or for any purpose. The validity of an electronic signature depends on applicable law, the type of document, and the circumstances. It is the user's responsibility to determine whether the signature is suitable for their needs — including where the law requires a certified signature, a secure signature, notarisation, or another form.

The company does not claim compliance with any electronic-signature standard, certification, or regulation, including eIDAS, ESIGN, UETA, the Israeli Electronic Signature Law, or any other. The service is not a certification authority and does not issue electronic certificates.

The audit data the service records (name, timestamp, IP address, browser details, and a locked copy of the document) is intended as documentation only. It does not verify the signer's identity, and the company does not warrant that a signer is who they claim to be. Identity verification is the user's responsibility.

15.4 Retention, backup, and data loss — the user's responsibility

Storing documents, signatures, and audit records, backing them up, and retaining them over time — including to meet any statutory record-keeping obligations — are the user's sole responsibility. The company does not act as an archive, does not undertake to retain any document for any period, and does not warrant the availability or integrity of any data.

We recommend downloading and keeping an independent copy of every signed document as soon as it is signed. The company will not be liable for the loss, deletion, corruption, or unavailability of documents, signatures, or audit data, for any reason.

15.5 Content, rights, and publications

The user represents that they hold all rights in the content, images, logos, and materials they upload to or generate through the service, or hold a lawful licence to use them. The user is responsible for ensuring that the documents and publications they create do not violate any law, third-party rights, or advertising rules applicable to their field.

15.6 Limitation of liability for this section

Without derogating from the other provisions of these Terms, the services described in this section are provided AS IS and without warranty of any kind. The company will not be liable for any damage — direct, indirect, consequential, special, or otherwise — arising from the creation of a document, its content, its delivery, its signature or absence of signature, its legal validity or invalidity, loss of data, or any use of or reliance on the tools described in this section.