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How do paid team seats work?

A practical, plain-language guide to the shortest route, the right screen, and what to know before continuing.

From guide to action

Review team seats

This opens the relevant work screen. You may be asked to sign in; no change is saved automatically.

Team seats

A team seat gives another person their own sign-in and role instead of sharing the owner’s account. Use it when someone needs ongoing access to customers, tasks, documents, or another explicitly granted area.

First step: open My team (/admin/team), review the seat and billing status shown there, then choose the person’s role and exact capabilities before sending an invitation. Access begins only after the invitation flow and account checks succeed.

When no paid seat is available, the invitation flow explains the billing requirement and does not grant hidden access. Removing a teammate cuts system access immediately, while the seat’s billing may continue until the end of its current cycle. Confirm removal from a new session; do not rely only on the member disappearing from a list.

You can simply ask Up

Up answers using this guide, suggests the next step, and leads to the relevant screen.